Low fares, no hidden fees, bags fly free.
Founded
1967
Headquarters
Dallas, United States
Southwest Airlines is a major American low-cost carrier headquartered in Dallas, Texas. Founded in 1967 and commencing service in 1971, it has grown into one of the largest domestic airlines in the United States by number of passengers carried, operating thousands of flights daily across the country and select international destinations.
Southwest is known for its unique point-to-point route network rather than a traditional hub-and-spoke model, its open seating policy, and its customer-friendly policies such as two free checked bags and no change fees. The airline has built a strong brand identity around low fares and a distinctive corporate culture emphasizing employee satisfaction and customer service.
The airline operates exclusively Boeing 737 aircraft, simplifying maintenance and training. Southwest has maintained one of the best safety and operational efficiency records in the industry and has historically posted profits for decades, including a remarkable streak of 47 consecutive years of profitability prior to the COVID-19 pandemic.
Hubs & network
Southwest operates a point-to-point network with major focus cities including Dallas Love Field, Chicago Midway, Baltimore/Washington, Denver, Las Vegas, and Phoenix.
Fleet
Southwest Airlines operates an all-Boeing 737 fleet, including the 737-700, 737-800, and 737 MAX 8 variants.
Notable facts
- ›Southwest was the first airline to introduce a frequent flyer program based on number of trips rather than miles flown.
- ›The airline allows passengers to check two bags for free, a policy rare among major U.S. carriers.
- ›Southwest uses open seating, allowing passengers to choose any available seat upon boarding.
- ›It posted 47 consecutive years of profitability before the COVID-19 pandemic disrupted the industry.
- ›Southwest's rapid boarding process and quick aircraft turnarounds are a core part of its operational efficiency model.
This profile is provided for general information only. Contact details may be inaccurate or outdated — always verify with the airline's official website before acting on them.
